Doox is a chat engine that answers inquiries based on internal data.

It allows the creation of FAQ chatbots using ChatGPT and other LLM technologies in a secure environment, utilizing internal data, documents, and materials to automate responses to employee inquiries.

Intended Use Cases

• Automate responses to inquiries about internal rules and application flows directed to back-office departments such as HR, finance, and general affairs.
• Automate FAQs for onboarding new employees, including onboarding documents, setup and usage of various tools, and internal policies.
• Build chatbots for questions about company services or products to support rapid acquisition of knowledge in sales and marketing environments.
• Assist marketing and planning departments by providing ideas and considerations based on internal data.
• Generate text for external communication based on internal documents for public relations, advertising, and investor relations tasks.

Capabilities

• Create organizations corresponding to your company or internal departments, and build closed bots for those invited to the organization.
• Create multiple bots, such as bots for HR-related inquiries and bots for finance-related inquiries.
• Train bots with your company's data or internal documents.
  • Upload text files (.txt, .md, .pdf, .docx).
  • Use Notion pages (integration with Notion).
• Access and chat with the created bots online.
• Check the bot usage history of members within the organization.